FAQs
Frequently Asked Questions
Sometimes starting a new commute can be confusing, so here are answers to the most common questions we get.
Still confused? Give us a call at 919-485-RIDE (7433)
- Choose the transit button and map your route at maps.google.com.
- Use Umo — find the closest bus stop and see buses move in real time.
- Locate maps, schedules and more at GoTriangle Maps and Schedules.
- Pick up brochures of routes and schedules at area transit centers or request copies by calling 919-485-RIDE (7433)
- Download the UMO app.
- Visit the Maps and Schedules Page
- Text “GOLIVE (Stop ID)” to 41411 to get a reply with your bus arrival time. Example: "GOLIVE 1000" Your stop ID can be found on the bus stop sign.
FIXED-ROUTE FARE OPTIONS
| Fare Type | Fare | Daily Cap | Weekly Cap | Monthly Cap |
| Full Fare | $2.50 | $5 | $20 | $80 |
| Discount | $1.25 | $2.50 | $10 | $40 |
| Child Under 12 | N/A | N/A | N/A | N/A |
| Youth 13-18 | ||||
| Senior 65+ | ||||
| Transit Assistance Pass | ||||
| GoPass Partners | ||||
*All sales are final and nonrefundable
Learn about the GoPass on our Fares & Passes page.
You can call 919-485-RIDE (7433). You can also see major delays, detours and schedule changes on the Umo app or by signing up for Rider Alerts.
All GoTriangle buses are wheelchair accessible. Riders with a disability that prevents them from using the fixed-route bus service may qualify for GoTriangle ACCESS paratransit services.
Yes, we offer discounts for those who are disabled, youths, seniors and income based. Learn more on our Fares and Passes page.
Don't be alarmed if you see a bus driving on the shoulder! It’s the BOSS at work for you! The Bus on Shoulder System allows authorized transit buses with trained drivers to operate on the shoulders of selected freeways at low speeds in order to bypass congested traffic and maintain transit schedules. This is a low-cost treatment that can provide immediate benefits to transit whenever travel is experiencing moderate to heavy degrees of congestion.
Currently, GoTriangle Routes 100, 800, CRX, and DRX take advantage of the BOSS program. Authorized transit buses can travel on the shoulder at speeds up to 35 mph, as long the bus stays within 15 mph of general purpose travel speeds. Shoulder use for emergencies will continue to take precedence over BOSS operation.
Most area buses are equipped with bike racks on the front of the vehicle. These easy-to-use bike racks can hold two bikes and are available on a first-come, first-served basis. Learn more here.
At GoTriangle, safety is our first priority. First, check our Adverse Weather Plan. If you want the most up-to-date information, call 919-485-RIDE or sign up for Rider Alerts. Please be aware that there are certain holidayswhen GoTriangle doesn't operate or runs reduced service.
That's awesome! We are always looking for new employees, whether you want to get behind the wheel or plan the routes. Check out our openings on our Careers page. Looking for more of a volunteer opportunity? We think you might like our Transit Ambassador program!
We always love to hear your feedback! The best way to have your voice heard is by filling out a Feedback form. Interested in upcoming or ongoing projects? Head over to our Planning page.
Free Wi-Fi is available on GoTriangle!
Please be courteous by limiting your use of streaming audio and video. NOTE: At any time, this free service may not be available despite the Wi-Fi icon on the bus.
Replacement cards are $5. You can obtain a replacement at the Regional Transit Center or GoRaleigh station.